DGM F&A Operations (R2R/Accounts Payable/General Accounting), 8-13 years exp, Bengaluru/Bangalore

Compensation:

Rupees 18,00,000 - 22,50,000

Education:

UG - B.Com - Commerce PG - CA

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

• Should have in-depth knowledge of managing F&A operations metrics - depth and width

• Stability - should not have changed jobs frequently

• Very high focus on implementation - essential for process delivery as per SLAs/ SOW

• Ability to interact and manage multiple customers and handle escalations

• Ability and proven track record to manage large teams effectively

• Drive to continuously look for opportunities to improve metrics and the validation of the data.

• Analytical and numerical ability - data driven

• Ability to create and present dashboards

• Effective communication skills

Role & Responsibilities

• Manage F&A business spanning across multiple clients ( more than 15 - internal and external ) and either one of the processes viz –  Accounts Payable, P2P, General Accounting ,R2R General Ledger

• Managing multiple client engagements / contracts - Operations support for establishing processes, metrics identifications and reporting

• Manage relationships with customers at the senior management level and ensure customer satisfaction

• Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making

• Responsible for tracking and driving all process parameters ‘critical to quality’ for process delivery

• Assist management with career development activities for team members, team leaders and managers, including performance management, feedback and training

• Ensure adequate guidance & training of team members to ensure process objectives & Customer requirements are met.

Keywords: R2R, Accounts payable, P2P, procure to pay, AP, General Accounting, General Ledger, GA, GL ABOUT THE ELIXIR : Elixir Web Solutions, a leading Recruitment Process Outsourcing firm, seamlessly integrates with corporate recruitment services model by providing on-site consulting, manpower planning, talent search, staffing, candidate assessments, HR outsourcing and software development as high cost effective solutions to the clients. Elixir has the flexibility to meet different needs of Recruitment, HR Outsourcing and Staffing services across Industries viz. ITES, Telecom, Information Technology, Media, Infrastructure, B.F.S.I. (Banking, Financial Services and Insurance ), Research, Automobiles & Logistics, FMCG , Outsourcing, Life Sciences and Retail . With strong presence in Global markets through shared service operations, Elixir clientele spans high profile early stage to large Fortune 500 companies Company Name:

Elixir Web Solutions Pvt ltd

View the original article here