Infosys-BPO is hiring Candidates for Procurement process in Pune., 0-2 years exp, Pune

Education:

UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required

Role:

Associate/Sr. Associate -(NonTechnical)

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

PLEASE MENTION “HRO” IN THE TOP OF YOUR RESUME

Dear All,

Infosys-BPO is hiring Candidates for Procurement process in Pune.

Please find the below detail Job description : -

Procurement Process: -

-Provide excellent customer service at all times whilst operating within company guidelines and constraints within the processes.

-To answer all general enquiries which may be emails tasks or calls promptly and efficiently, for example: Returns Authorizations, customer service queries relating to replacements, literature requests.

-To input customer data as required fulfilling all customer requests and providing an audit trail of any action taken.

-Maintain set targets, action and fulfill all customer requests within the given SLA’s

-To participate actively in the work of the department, working with colleagues to achieve a common goal.

-To be fully developed in the use of appropriate operating systems, policies and procedures within the Care & Logistics Department

-Achieve/maintain quality standard KPI in all work completed.

-Excellent communication skills

-Designation: Process Executive / Senior Process Executive

-Experience: 0 – 2yrs in any Procurement experience

-Minimum qualification – Any graduate / Any PG

-Willing to work in 24/7 shifts

Date of Interview: 23rd Dec’2010 to 31th Dec’2010 (Saturday & Sunday s off)

Timings – 10.00 AM to 4.00 PM

Venue:

Infosys BPO recruitment Centre,

B Wing kapil Towers, Next to RTO,

Behind Dr Batras, Dr Ambedkar Road,

Pune.

Contact Person: Sabareesh S / Kirti

Work Location: Pune

Notes:

PLEASE MENTION “HRO” IN THE TOP OF YOUR RESUME

Please carry a print of this mail copy and attach with your CV and also need to carry ID card of yours (Driving license / Voter’s ID card).

Thanks & Regards

Umashankar

HRO Recruitment team

9916494080

Infosys-BPO

Bangalore

• Must have Good communication Skills

• Experience of handling multi-query types and have some products and services knowledge

• Must have Knowledge in procurement or logistic related process

• Ability to influence and persuade a change required to improve customer satisfaction

Infosys BPO Ltd Executive Name:

Thabitha David

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