Manager- Solution Designing, 7-12 years exp, Mumbai

Education:

UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization,Post Graduation Not Required

Role:

Transitions/Migrations Mgr

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

Candidate should have 8+ yrs. experience in BPO industry out of which 4+ yrs. strong experience in Solution Designing role. Strong exposure in Pre- Sales, transition, Client management.

• Negotiate to Close

• Value Proposition Development

• Solution Configuration

• Offering Acumen

• Business Case Development

• Deal Shaping

• Solution Planning for Outsourcing Methodology

• Solution Pursuit Management

• Proposal Development

• Alliance Management

• Pricing Strategy & Execution

• Win Strategy Development

• Service Transition Approach Development

• Solution Realization Approach Development

Key Responsibilities:

Single Point of Contact Accountabilities

? Managing all Operating Groups (OGs), senior client buyer and functional owner relationships for the designated solution

? Driving the necessary sign-off of the solution with proper input from the OGs on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)

? Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery

? Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards

? Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions

? Identifying leadership contacts for service transition and operations and ensuring appropriate solution plan transition for closed deals

? Interfacing with the delivery organization/s to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver

? Orchestrating the action points coming out of the opportunity Quality Assurance process

Solution Planning and Deal Shaping for Qualified Deals

? Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings

? Preparing the BD spend estimate, schedule, work plan, resource/sourcing plan

? Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with Service Delivery, Solution Management (if applicable) and CTS to deliver the defined scope of services

? Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal groups

? Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions

Keywords: Solution Architect, Solution Design, Transition, Deal shaping, Solution Planning, Solution Configuration Asterion is an Integrated Talent Management and Advisory Company headquartered in Bangalore, India. We specialise in Executive Search & Selection, Contingency Recruiting, Turnkey Solutions, RPO and Human Capital Advisory Services. Key Industry Practices are - Outsourcing, Knowledge Services (Analytics & Research), Financial Services, Technology, Life Sciences, Consumer and Industrial. Company Name:

Client of Asterion Consulting

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