Quality Officer (3-7 Years), 3-7 years exp, Kolkata

Compensation:

Salary package commensurate to experience

Education:

UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

> Experinced procedures manual writer.

> Ability to liase with subject matter experts in preparing process documents

> Good communication, analytical and presentation skills

> Proficient in using word, excel, powerpoint

> Experience in using MS Access preferred

> Experience in writing process manuals, training manuals, users manuals in a BPO/KPO environment

We are a dynamic BPO/LPO with service offerings spanning LPO, Accounting, IT and Call Centre.

We are looking for a process manual writer with in-depth experience in developing process manuals, user manuals, quality manuals.

You will be required to liase with various subject matter experts in our service offering lines and prepare a variety of process and user manuals.

Preference will be given to applicants who are able to join immediately.

Keywords: procedure manuals, technical writer, training manual, user manual We are a growing BPO/KPO/LPO with end to end service offerings in LPO/Accting/IT/Call Centre. We offer exciting growth opportunities for our team members. Check our Australian affiliate's website for further details. Company Name:

Madan Mohan FInancial Services LLP

Executive Name:

Operations Manager

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