Walk-in event for Voice Based Technical Support at iGATE, 1-3 years exp, Noida

Ideal candidate should have the following skills:

6 months – 4 yrs experience in Voice based Technical Support

Trouble Shooting in MS Office, Windows OS, Internet explorer, Outlook

Good understanding of Ticketing and Remote connect tools

Awareness of PC Hardware Environment, Printers, UNIX

Excellent verbal and written communication skills

Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support

Able to categorize an incident correctly for call tracking and logging purposes

Additional Specification:

Candidates willing to work in Night Shifts only need to apply

Candidates should have secured minimum 40% in their graduation, XIIth, Xth

Selected candidates must be willing to sign an employment Agreement (bond) as per the company policy

Candidates should not have any gaps in education and employment

Venue:

iGATE Global Solutions Limited,

C133A, Sector 2

Noida

Landmark – Behind Fire Station, Near Sector 15 Metro Station

What should the candidates bring when they visit our campus:

One copy of their updated resume

One passport size photograph

Latest Salary appraisal letter/ Offer letter

Contact Person: Shweta

View the original article here