Customer Care Executive - Inbound / Outbound Process, 0-2 years exp, Noida

Education:

UG - Any Graduate - Any Specialization PG - Any PG Course - Any Specialization

Industry Type:

IT-Software/ Software Services

Role:

Telecalling/Telemarketing Exec.

Functional Area:

ITES/BPO/KPO, Customer Service, Ops.

Customer handling through call will be primarily responsible for providing customer support.

Secondary Responsibility will be handling customers query through Email and by outbound calls.

Strong communication and customer service skills.

Fluent in English, Hindi or any South Indian Language (Kannada, Telgu, Tamil)

Must be self-motivated, extremely reliable and hard-working.

Strong work ethics required.

Strong understanding Internet Technologies and networks required. 

Keywords: C.C.E, Customer Care Executive, communication skills, customer handling YM Infotech “A YAMAHA Group Company” specializes in providing wide arena of high end IT Solutions to its Clients world-wide. Incorporated in 2002 , achieved CMM Level 3 and approaching towards CMMi L5.

It has strategic alliance with IBM, Microsoft Business Solutions (MBS) and Oracle to meet the requirements of its customers in India & Abroad. It develops applications on Domino Lotus Notes & provides implementation & post Implementation support on Oracle E-Business Suite & Microsoft Business Solution.

Its core strength lies in its dedicated, highly skilled team capable of undertaking offshore IT projects. Its services include:
• Custom Application Development
• Application Maintenance
• Application Re-engineering
• Application Portfolio Management
• System integration
• Maintenance and Support including legacy applications.
• Enterprise Application Integration
• Integration of newer applications with legacy solutions. Company Name:

Yamaha Motor Solutions India Private Limited

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